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Saturday, February 14, 2009

Disclaiming disclaimers

"Goods sold are not returnable".

"Deposits are non-refundable".

"Once broken considered sold".

These are some of the common disclaimers that we see at most shops. But apparently, according to this article I read today, these disclaimers are not based on the law. Even fact, the National Consumer Complaints Centre (NCCC) said that these disclaimers are unlawful and should not be displayed on receipts or within shops.

This is an important information to every consumer. Consumers have right, and these rights are enshrined in the Consumer Protection Act 1999 and the Sale of Goods Act 1957. The disclaimers that we often see, however, are not.

Read the article in The New Straits Times. It's an eye-opener for us, consumers.

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