Expensive help

Maids or domestic helpers are virtually a must these days for Malaysians, especially in big cities where both husband and wife work. Unfortunately, it is difficult nay, impossible, for us to find local helpers. Most locals prefer to work in factories where the pay is better - and really, this is only logical.

As such, we have to resort to foreign helpers especially from Indonesia. I was surprised therefore, when I was told this morning that the cost of hiring a maid has sky-rocketed if we use agencies. Of course, the alternative is to source for the helpers ourselves, and take care of all the bureaucratic procedures on our own. That way, we can reduce the cost.

For me, I prefer agencies for two reasons. Firstly, I find the process of sourcing for maids and applying for their permits a bit tedious. I know this is a sorry excuse, but I just don't have the patience for this sort of thing. Secondly, and more importantly, most agencies train their maids for two months before they are hired. The training involves a lot of things such as familiarising themselves with Bahasa Malaysia, hands-on training in taking care after babies and infants, using electrical appliances common in Malaysia, etc.

From my personal experience, the training is a lot of help when the helpers come to work for their employers. Miscommunication and the time taken for them to settle down into their jobs are greatly reduced.

However, because of perceived bad treatment that the Indonesian helpers receive in Malaysia, and because of the lure of higher wages in other countries such as Singapore, China and Saudi Arabia, most Indonesians prefer to work in these countries. This resulted in lack of manpower supply for domestic helpers to Malaysia. Even when they want to come to this country, they prefer to work as restaurant helpers, cleaners, factory workers and construction workers - where the freedom is greater.

I was told this morning that it now costs RM8,000 to get a helper through an agency, and their monthly wage is now RM600. So, for a two-year contract, an employer would have to fork out nearly RM20,000 for one domestic helper.

If we were to spread this over two years, that would come to about RM833. Wouldn't an SPM holder want to work with this wage (accomodation and meals included)?